By clicking and logging in, or submitting inquiries or reservation requests you agree you are providing an electronic signature expressly authorizing to contact you at any telephone number or email address you entered, so we can assist you with your request. This authorization overrides any previous registrations on a federal or state Do Not Call registry or any internal the Site privacy or solicitation preference you have previously expressed. You agree that the Site could use telephone-dialing systems in connection with calls made to any telephone number you entered, even if the telephone number is assigned to a cellular telephone service or other service for which the called party is charged.
When you request the Site online services, the information you provide to us is used only to provide our home selling services, to deliver email notifications to you (or to people you designate as your recipients), and from time to time, to validate your identity. The information you provide will be shared ONLY with our network of independent professional home buyers and other real estate professionals and organizations that can assist you in the process of selling your home, moving, and meeting your financial and home loan needs.
If at anytime you wish to opt out of receiving automated emails from our service you may do so at the top or bottom of the email sent by unsubscribing. Additionally, if you do not want to be contacted by a real estate professional moving forward you can kindly ask them to remove you from their mailing list.
Information Collected via the Site
We collect Personally Identifiable Information (“PII” or “Personal Information”) from the Site when you choose to provide it to us. PII is any information that can be used to identify or locate a particular person or entity. This includes, but is not limited to: name, zip code, telephone number, or email address. For example, you may choose to send us PII about yourself in an email or by completing an online form on our Site. We use this information only to contact you to respond to your inquiries, and to conduct business as it relates to your account. Once collected, we will store your PII for a reasonable time for record keeping purposes. The information that we store is usually deleted as space requires or in the normal course of business.
We also collect Non-Personally Identifiable Information (Non-PII) via the Site. Non-PII cannot be used to contact any single person or entity and may include your IP address, pages viewed on this Site, browser type, Internet Service Provider, the time/date of your visit to this Site, and your computer’s operating system (e.g., Windows XP). The Site uses this information for internal purposes such as to administer the Site, improve and customize the Site, help The Site understand and analyze how the Site is being used and to track aggregate Site usage.
Cookies and Web Beacons
We may advertise on the Google advertising network using Google's Remarketing with Google Analytics technology. In doing so, a unique ad-serving cookie will be placed on your computer by us or by a third-party vendor (including Google). Non -personal information about your browser and your activity at this site may be used to inform, optimize and serve our ads to you on sites across Google's content network. The ad-serving cookie is a persistent cookie. You may opt out of Google's use of these cookies by visiting the Ads Preferences Manager on the Google website. You can learn more about Remarketing with Google Analytics by visiting this Google Remarketing page.
The Site also uses web beacons, in combination with cookies, to analyze usage patterns. The use of a web beacon allows the Site to record that someone has visited a particular webpage, along with additional Non-PII that the website may choose to include with the beacon.
Third Party Websites
Access / Updating / Deleting your PII
If you’d like us to update, correct, delete, or deactivate any PII that you have provided to us on our Site, please send your request to us at [email protected] and we will process your request within a reasonable period of time after receipt, all in accordance with applicable law.
Information Collection and Use
What information is collected?
The Site does not collect PII via our Technology; however, our Technology may collect and use Non-PII to assist us in making improvements to the Site or optimizing the Site.
When you visit our website, we collect information about your visit that does not identify you personally. We can tell the type of computer, browser, IP address, and web service you are using. We also know the date, time, length of visit, and pages you visit and what website you came from. Collecting this information helps us design the site to suit your needs. If you are registered with our site and have not signed out within 2 weeks, we will try to automatically identify you so that you don't have to sign-in upon each return visit.
Information Relating to Children
Our products and services are designed for those 18 years of age and older. We do not knowingly collect PII from anyone under the age of 18. If we are made aware that we have received PII from someone under 18, we will use reasonable efforts to remove that information from our records.
Use of PII
We only use the PII that you provide to us for the purposes of managing your account and billing you for any Services provided to you. We use Non-PII in the manner and for the purposes described above.
Information Storage / Security / Integrity
Storage of Non-PII
We retain the Non-PII collected via our Technology for up to 180 days in order to ensure that our Technology is functioning properly. After 180 days, we render this information anonymous and store it for up to three years.
The security of your information is important to us. We have implemented reasonable security measures to protect the information in our care, both during transmission and once we receive it. This includes, but is not limited to the use of encryption. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. If you have any questions about our security practices, please send an email to us at [email protected]
The Site processes information in a way that is compatible with and relevant for the purpose for which it was collected. To the extent necessary for those purposes, we take reasonable steps to ensure that any information in our care is accurate, complete, current and reliable for its intended use.
Access/ Info Sharing/ Disclosure
The Site will allow an individual access to their Personal Information to the extent it is available and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.
If you would like us to update, correct, delete, or deactivate any PII that you have provided to us, please send your request to us at [email protected] and we will process your request within a reasonable period of time after receipt, in accordance with applicable law.
Information Sharing and Disclosure
Disclosure of Information to Third Parties
We do not collect PII via our Technology, and we DO NOT sell, rent or share PII collected on the site with non-affiliated third parties without your consent. We may, however, share your PII with trusted third party contractors who provide services for us. These third party contractors are prohibited from using the information we provide for purposes other than performing services for us.
We may share Non-PII collected via our Technology with our Business Partners. Similarly, we may enhance the Non-PII collected via our Technology with Non-PII collected from our Business Partners. This information cannot be used to contact or identify any person individually.
We may disclose your information to third parties when we reasonably believe we are obligated to do so by law, and in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the physical safety of any person.
Finally, we may transfer information, including any PII collected via the Site, to a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change.
Enforcement, Questions and Complaints
Correction of Information
If you wish to correct or delete any information you have provided to us, you may access your account online and upon login change your profile under the profile tab at the top right hand corner of the page. You may contact us directly at [email protected] as well.